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Do's and Don'ts when using Central Warehouse

Some general notes on using the

Please mind following "do's and don'ts" when you are using Central Warehouse (CW);

  • when recoding debtors, items, warehouse, VAT-codes resources: do exactly the same recoding in all CW companies, and stop the CW services while recoding. Please don't forget the 'Central Warehouse item code' if you use this functionality, should be changed manually)
      
  • Never delete order lines in a CW sales order in the central database. To cancel order lines then just set the quantity to zero in the central database.
    (deleting order lines in a CW sales order is functionally protected from release 395 since december 2009)
      
  • never change the item code in a CW sales order in the central database; CW can not process this order line anymore. If you want to replace an item, set the original line to quantity zero and enter a new order line with the replacement item.
    (changing order lines in a CW sales order is functionally protected from release 395 since december 2009)
       
  • never change the warehouse code of the sales order created in the central; CW will not be able to create the receipt in the sales database after fulfillment in the central database
       
  • never start Globe fulfillment in the sales database before CW changes and fulfillment are sent back from the central database; the CW processes will fail in that case.  Same applies to starting receipts on CW purchase orders.
      
  • never change the order status in the sales database back to 'not authorized' or 'not confirmed', unless changing back to authorized/confirmed right after that again. CW processes will fail if the order does not have the right status.
       
  • when blocking debtors in the sales database, you should check manually in the central database for any open sales orders. CW can not check the linked sales orders in the central database.
            
  • collecting sales invoices in the central database is not supported by CW 'export invoices', because reconciliation of the created purchase invoices may fail, due to empty purchase orders numbers.


 

     
 Main Category: Support Product Know How  Document Type: Support - On-line help
 Category: On-line help files  Security  level: All - 0
 Sub category: temporary  Document ID: 20.178.231
 Assortment:  Date: 02-02-2010
 Release:  Attachment:
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